Corrections Policy
Specifications, model numbers, and manufacturer documentation change. Here is exactly how to flag something that looks wrong, and what happens after you do.
How to report an error
Send it through our contact page. Tell us which page (a URL is ideal), which specific claim or specification you believe is wrong, and — if you have one — a link to the current manufacturer source that shows the correct information. We read every message, though we cannot always reply individually.
What we need to verify a report
The fastest corrections are the ones backed by a link to an official manufacturer product page, manual, or support document. A report without a source is still welcome, but it may take us longer, since we verify against the manufacturer source hierarchy described in our editorial policy before changing anything — we do not make a correction on request alone without checking it.
How we verify a correction
We check the reported claim against the current official manufacturer product page first, then an official manual or support documentation if the product page does not resolve it. If we can only confirm a change via a secondary source (for example, a specialty retailer's specification listing), we label it as a secondary source on the page, consistent with how every other specification on this site is sourced.
When we update the displayed date
A product page's "last verified" date, and a guide's "updated" date, change only when we make a real, corresponding content change — never to make a page look fresher than it is. If a correction changes a specification, a verdict, or a recommendation, the page's date updates along with it.
How we log material changes
A correction that changes a specification, a pros/cons list, a buyer-fit recommendation, or a verdict is a material change, and the page's displayed date reflects it. Minor copyediting (fixing a typo, rewording a sentence without changing its meaning) does not require a date change on its own.
Affiliate relationships do not influence corrections
Whether or not we earn a commission on a product has no bearing on whether we make a correction, how quickly we make it, or what the corrected page says. A correction that makes a product look less favorable is handled the same way as one that makes it look more favorable.